Welcome to Vanilla Store (vanilla.sa), completely owned and operated by Sada Forum Trading Company (a One Person Company) under Commercial Registration No. 1010331297.
This "Terms of Use" agreement defines the terms and conditions that govern your use of our website and purchasing from it. Please read these terms carefully before using the store; as your use of the site or completing any purchase process constitutes an explicit agreement from you to abide by all the provisions contained in this agreement and to comply with them, as well as with the E-Commerce Law and the applicable regulations in the Kingdom of Saudi Arabia.
1. Definitions and General Provisions
The Store / We / First Person Pronoun: Refers to "Vanilla" store and its owner, Sada Forum Trading Company (a One Person Company).
The Customer / The User / You: Refers to any person who browses the store, registers an account, or purchases any of the offered products.
Products: All materials, goods, and services offered for sale via Vanilla Store.
2. Eligibility for Use and Account Creation
To use the store and complete a purchase, you must have reached the legal age (18 years or older) or have the legal capacity to enter into contracts in accordance with the regulations. The customer pledges to provide correct, accurate, and complete information (such as name, address, mobile number, and email) upon registration or ordering, and is responsible for updating it if it changes. The customer bears full responsibility for maintaining the confidentiality of their account data and password, and for all activities that occur through their account.
3. Products, Prices, and Currency Prices:
All prices displayed in the store are calculated in Saudi Riyal (SAR), and are inclusive or exclusive of Value Added Tax (VAT) as detailed in the order summary before completing the payment process.
Data and Description Accuracy: We do our best to ensure the accuracy of product specifications, images, and prices. In the event of a typographical or unintentional error in pricing or describing a product, we reserve the right to correct this error and cancel the orders associated with it after notifying the customer and explaining the reason, while fully refunding any amounts withdrawn.
Modification: We reserve the right to modify product prices or stop offering any of them at any time without prior notice, without this modification applying to previously approved and confirmed orders.
4. Order Processing, Acceptance, and Cancellation Order Confirmation:
Submitting an order through the store represents an offer to purchase, and the electronic confirmation message you receive is considered a receipt of the order and not a final acceptance of it until after verifying product availability and processing payment. The Store's Right to Cancel: Vanilla Store has the right to cancel or reject any order in the following cases:
5. Intellectual Property, Copyrights, and Global Brand Trademarks The Store's Intellectual Property:
All contents and elements of Vanilla Store — including but not limited to: the store's brand name, visual identity, designs, editorial texts, user interfaces, software, and digital compilations — are the exclusive property of Sada Forum Trading Company (a One Person Company), and are protected under the intellectual property, copyright, and authorship laws applicable in the Kingdom of Saudi Arabia and international agreements.
Global Brand Rights and Logos: All global brand names, logos, registered trademarks, and designs owned by manufacturers and displayed within the store are the exclusive property of their legitimate owners and rights holders. These names and logos are used and clarified within the store solely for the purposes of designating products and informing the consumer of the nature and series of original products offered for sale, without any claim by the store to own these trademarks or represent them exclusively unless explicitly stated otherwise.
Prohibition of Unauthorized Use: It is strictly prohibited to copy, reproduce, modify, republish, or distribute any part of the store's content (whether the rights belonging to the store or to the displayed global brands) for commercial or media purposes without obtaining prior explicit written permission from Sada Forum Trading Company or from the legitimate owners of those trademarks.
6. Acceptable Use of the Store
The customer pledges not to use the store for any of the following purposes:
7. Limitation of Liability
We work diligently to ensure the store operates smoothly and without interruption; however, we do not guarantee that the store will be completely free of technical errors or temporary downtime due to reasons beyond our control (such as maintenance work or global internet network outages). The store bears no responsibility for any indirect or consequential losses resulting from the inability to use the store or delays in shipping products due to force majeure circumstances (such as natural disasters, global logistical crises, or exceptional government measures).
8. Applicable Law and Judicial Remedies
This agreement is subject to and interpreted in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia. In the event of any dispute or disagreement arising from the use of or purchasing from the store, an amicable resolution will be sought first by contacting customer service. If that is not possible, judicial jurisdiction shall be exclusively limited to the competent courts in the city of Riyadh.
9. Amendment to the Agreement
We reserve the right to update or modify the terms of this agreement at any time to comply with operational or regulatory updates. The amendments become effective immediately upon being published on this page, and your continued use of the store after the publication of the amendments constitutes your agreement to the modified terms.
10. Contact Information and Official Support
If you have any inquiry regarding the Terms of Use agreement or encounter any problem during the purchase, you can contact us directly:
Owner and Operator: Sada Forum Trading Company (a One Person Company)
Commercial Registration Number: 1010331297
Store Name: Vanilla (vanilla.sa)
Physical Address and Headquarters 6855 Al-Ha'ir Branch Road 2794 Al-Dar Al-Baida District Riyadh 14519
Short Address: RMDE6885
Email: [email protected]
Mobile / WhatsApp Number: 00966553909922
Working Hours: From Saturday to Thursday, from 09:30 AM to 07:00 PM (Riyadh time) - Friday is a weekly holiday.
